News about COVID-19

Your safety is our top priority!
Now is the time to plan and to look forward!

Dear guests!
Up from 04.07.2020 we have opened our doors for you again.



Your family Aloys and the whole Tirol Team

The measures are continuously adapted to the requirements of the Austrian Federal Government. Please note that changes may occur again and again.
Current status: 09.09.2020

General Information
  • With our cleaning concept of the Hollu company and the associated increased cleaning & disinfection intervals, we take care of our guests and employees.
  • Our employees wear mouth nose protection or face shields.
  • Plexiglas panels are fitted where necessary.
  • Disinfectant stands are available throughout the hotel.
  • The minimum distance of 1 m must be maintained in all areas of the Hotel Tirol
  • The obligation to wear the mouth and nose protector is no longer obligatory from 15.6.2020 until revoked!
  • We ask you to bring your own mouth and nose protector for you and your children, as it is also required for activities outside the house (use of the gondola, public transport, taxi rides, shuttle services).
  • We ask our guests to wear the mouth and nose protector RESPONSIBLY where the minimum distance of 1 meter cannot be kept.
  • Personal lifts may only be used by single or household members.
  • We ask you to refrain from "shaking hands".
Cable Car Operation Winter 2020/2021


The winter holiday period of 2020/21 naturally throws up many questions. And we are happy to answer them all for you. But first the good news: a winter holiday is indeed possible in the 2020/21 season!

This page is being continually updated and expanded.

Arrival and Departure
  • We would like to welcome you from 02:00 pm.
  • From approx. 04:00 pm your room is then available for you.
  • The check-out time remains unchanged at 11:00 am - we kindly ask you to keep to the check-out time and the release of the rooms from 11:00 am in order to be able to guarantee the cleaning and disinfection intervals for you and our other guests.
  • A few days before your arrival you will receive an e-mail from us where all current information and guidelines are listed again - in order to guarantee a smooth and fast check-in, we ask you to provide us with your exact data.
Culinary Highlights
  • Our breakfast buffet takes place in compliance with the hygiene regulations (hand disinfection and one-way regulation) and with the necessary safety distance.
  • The daily menu, wine, bar, children's and dessert menu are handed out normally and are disinfected after each guest.
  • The opening hours will be adjusted if necessary.
  • We thank you in advance for your understanding that concrete table requests of the minimum distances to be kept are not possible, the tables will be assigned and all guests will be placed by our service staff.
  • The places directly at our hotel bar are limited.
  • The Wellness Bar with different kinds of tea is still available as usual.
Alpin Spa
  • All our saunas, the steam bath, the infrared cabin and the relaxation room are open - the restriction is a minimum distance of 1m.
  • There are restrictions due to the distance rules in the area of the person capacities - per sauna. The maximum number of guests per sauna is indicated in front of the sauna cabin.
  • The opening hours will be adjusted if necessary.
Alpin Pool
  • Our alpine pool is open - here too, the rules of distance and the associated maximum number of persons must be observed - you will find this in front of the pool entrance.
  • The opening hours will be adjusted if necessary.
Panorama Fitness
  • Our panorama fitness room with brand new fitness equipment is available for you during the usual opening hours - the distance rules apply here as well.
Your Hotel Room
  • Cleaning with the cleaning concept of the Hollu company by our employees.
  • Please note that only the chambermaid is allowed to be alone in the room during the room cleaning.
  • We ask you to keep to the check out time & release of the rooms of 11:00 am, in order to guarantee the cleaning & disinfection intervals for you.
Our updated Cancellation Conditions
  • In summer 2020 a free cancellation is possible at any time.
  • WINTER 2020/21: Due to the special global situation, this year a free rebooking for the year 2022 is possible up to 14 days before departure. Please understand that we only accept cancellations in writing.