News about COVID-19

Your safety is our top priority!

Dear guests!


Your family Aloys and the whole Tirol Team

The measures are continuously adapted to the requirements of the Austrian Federal Government.

Please note that changes may occur again and again.
Current status: 22.02.2021

General information
  • Please note that at the moment there is an obligation in ALL CLOSED PUBLIC AREAS in the HOTEL MOUTH-NOSE PROTECTION. (21.09.2020).
  • With our cleaning concept of the Hollu company and the associated increased cleaning & disinfection intervals, we take care of our guests and employees.
  • Highest hygiene standards in ALL areas! All areas are regularly cleaned and disinfected! (disinfection, ozone cleaning, steam cleaning...).
  • Our employees wear mouth nose protection.
  • Plexiglas panels are fitted where necessary.
  • Your own mouth and nose protector must be worn by adults and children from 7 years of age throughout the restaurant area. Mouth and nose protectors are also required for activities outside the home (use of the gondola, public transport, taxi rides, shuttle services). We ask our guests to wear the mouth and nose protector RESPONSIBLY where the minimum distance of 1 metre cannot be maintained.
  • Disinfectant stands are available throughout the hotel.
  • The minimum distance of 1 m must be maintained in all areas of the Hotel Tirol
  • We ask you to bring your own mouth and nose protector for you and your children, as it is also required for activities outside the house (use of the gondola, public transport, taxi rides, shuttle services).
  • We ask our guests to wear the mouth and nose protector RESPONSIBLY where the minimum distance of 1 meter cannot be kept.
  • Personal lifts may only be used by single or household members.
  • We ask you to refrain from "shaking hands".
  • SAFETY FIRST! We do everything for the safety of all of us - every week our employees are tested for COVID19.
Cable car operation winter 2020/2021


We will start the winter season as soon as the regulatory and legal framework conditions allow.

This page is being continually updated and expanded.

  • The top priority is health and safety. All regulations concerning Covid-19 are strictly adhered to and also controlled by the employees (e.g. the compulsory wearing of masks in the lift stations, gondolas and restaurants). At the moment there are no official guidelines for the coming winter season, but we will implement them carefully. The most important thing is of course the personal responsibility of each individual.
  • Mouth-nose-protections are compulsory in all lift stations, gondolas, chair lifts and in the restaurants - MNS protective masks also include multi-functional towels, ski masts, buffs etc. - Note Samnaun: only checked Mouth-nose-protections are valid (no multi-functional towels!)
  • Ski passes are available directly by us in the Hotel Tirol Reception.
  • Disinfectants are available in all lift stations, restaurants and WC's.
  • The gondolas are regularly disinfected.
  • Limited number of passengers: For transport in closed cabins, the number of passengers is limited to half of the nominal capacity in Austria and to two thirds in Switzerland. A reduction in the number of passengers on the chair lifts is currently not specified by the authorities.
  • The distance rules apply above all in the queuing and waiting areas of the gondolas and lifts - observe the appropriate markings. Here, personal responsibility certainly plays the biggest role!
  • Access to the mountain restaurants is limited and guest registration is mandatory. (here is the iSki Ischgl app)
Arrival and Departure
  • We would like to welcome you from 02:00 pm.
  • From approx. 04:00 pm your room is then available for you.
  • The check-out time remains unchanged at 11:00 am - we kindly ask you to keep to the check-out time and the release of the rooms from 11:00 am in order to be able to guarantee the cleaning and disinfection intervals for you and our other guests.
  • A few days before your arrival you will receive an e-mail from us where all current information and guidelines are listed again - in order to guarantee a smooth and fast check-in, we ask you to provide us with your exact data.
Culinary Highlights
  • Adults and children from 7 years of age must wear their own mouth and nose protection in the entire restaurant area.
  • We ask you and your children to wear their own mouth and nose protection and disinfect their hands on the disinfectant dispensers every time they go to the buffet.
  • Our breakfast buffet takes place in compliance with the hygiene regulations (hand disinfection, disposable gloves and one-way regulation) and with the necessary safety distance.
  • The daily menu, wine, bar, children's and dessert menu are handed out normally and are disinfected after each guest.
  • The opening hours will be adjusted if necessary.
  • We thank you in advance for your understanding that concrete table requests of the minimum distances to be kept are not possible, the tables will be assigned and all guests will be placed by our service staff.
  • The places directly at our hotel bar are limited.
  • The Wellness Bar with different kinds of tea is still available as usual.
Alpin Spa
  • All our saunas, the steam bath, the infrared cabin and the relaxation room are open - the restriction is a minimum distance of 1m.
  • There are restrictions due to the distance rules in the area of the person capacities - per sauna. The maximum number of guests per sauna is indicated in front of the sauna cabin.
  • The opening hours will be adjusted if necessary.
Alpin Pool
  • Our alpine pool is open - here too, the rules of distance and the associated maximum number of persons must be observed - you will find this in front of the pool entrance.
  • The opening hours will be adjusted if necessary.
Panorama Fitness
  • Our panorama fitness room with brand new fitness equipment is available for you during the usual opening hours - the distance rules apply here as well.
Your Hotel Room
  • Cleaning with the cleaning concept of the Hollu company by our employees.
  • Please note that only the chambermaid is allowed to be alone in the room during the room cleaning.
  • We ask you to keep to the check out time & release of the rooms of 11:00 am, in order to guarantee the cleaning & disinfection intervals for you.
Our updated Cancellation Conditions
  • In extraordinary times like these, it is important that there are rules, but we will handle these rules individually and flexibly - for the benefit of our guests. You can leave travel uncertainties in our hands.
  • Due to the worldwide special situation, this year a free rebooking for the year 2022 is possible up to 14 days before the start of the journey. Please understand that we only accept cancellations in written form.
  • Should Corona cause another shutdown (arrival due to closed borders, closed hotel business, valley quarantine, ... not possible) there will of course be no costs for you! We strongly recommend that you take out cancellation insurance. This one-time financial investment is minimal and offers maximum protection in case something does not go according to plan. Play it safe, click here and book a piece of security! (Status: 22.02.2022)

    Cancellation conditions summer 2021:

  • Up to 14 days before arrival a cancellation is possible at any time free of charge, up to 7 days before the start of the holiday we charge 80% of the half-board price and in the last week before the arrival day or in case of no-show as well as in case of early departure we charge 100% of the total half-board price.